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Frequently Asked Questions (FAQ's)

​​For holding meetings or events at the National Intrepid Center of Excellence

What is the NICoE?
The National Intrepid Center of Excellence (NICoE) is a DoD institute dedicated to providing evaluation, treatment planning, research and education for service members and their families dealing with the complex interactions of mild traumatic brain injury and psychological health.

What types of meeting spaces are available at the NICoE?
The main auditorium, located on the first floor of the NICoE, is available for external meetings and has a maximum capacity of 80 people if no tables are included.

The Media Dive room, located on the first floor of the NICoE, is available for external meetings and has a maximum capacity of 50 people if no tables are included.

What types of events can be scheduled at the NICoE?
Priority consideration for events scheduled at the NICoE will be given to those focused in the realm of psychological health and traumatic brain injury.

Who do I contact to reserve a space at the NICoE?
If you are interested in securing a conference space at the NICoE please email CDR Karen Livornese at and provide her with the requested date(s) and title of your event or meeting.

What is the approval process for reserving a conference space?
Once confirmed that the space is available during the requested date(s) and times you must provide specific information regarding your event- including topic, purpose, audience, and total number expected, which will then be submitted to NICoE leadership for final approval. Once a decision is made an email of confirmation will be sent.

Can I visit the NICoE prior to my event to view the conference space?
Visits to the NICoE for a brief walk-through of the requested meeting space can be arranged CDR Karen Livornese at

Will Audio and Visual Support be provided?
The NICoE does offer audio and visual support for external meetings and events held in the building, including VTCs.  If you require AV support, please indicate in your initial request to the NICoE scheduler. Late requests cannot be guaranteed. For questions regarding audio visual please reach out to the NICoE audio visual technician at (301) 319-3719. 

Can I have my event or meeting video recorded?
If there is a need to have an event recorded, please contact the WRNMMC TV/Audio Visual department at (301)319-4530. They will bring over the equipment to record the event which can then be converted to DVD for distribution.

How is the space set up? Can I rearrange the furniture?
Guests are responsible for the setting up and breaking down of events. The large meeting rooms are typically set-up in classroom-style formats. While furniture can be moved and adjusted to specific needs, we ask that the rooms are returned to the classroom format when you are finished.  Please note that all materials and food should be removed and taken with the guest after the event.

Can I reserve additional rooms for breakout sessions?
To secure additional rooms for breakout sessions a formal request must to be submitted to the scheduler. The two spaces available for external groups are the auditorium and the Media DIVE room. If the main event is scheduled in the auditorium then the Media DIVE room can be schedule for a breakout session pending availability. Additional conference spaces are unavailable.

Can I explore the NICoE building?
Guests at the NICoE are not permitted outside of the assigned meeting areas without an internal NICoE sponsor. Our commitment to minimizing disruptions to ongoing patient care requires that visitors do not wander the halls or go on self-guided tours.

Can I park on base?
Due to construction on base our already limited parking resources are even more constrained. Regrettably, we are unable to make special arrangements or set aside any space in the general parking areas.

Is public transportation available?
The Medical Center Metro station located on the red line between Bethesda and Grosvenor-Strathmore is directly across Wisconsin Avenue from the Walter Reed National Military Medical Center’s Security Gate #2. The NICoE is just beyond Gate #2 and after a quick right turn, it is the first building on the right.

How do I gain access on base if I do not have a military ID?

If you have guests attending your event that require WRNMMC base access please refer to a military or GS civilian on your team who will need to make a formal base access request through no less than 3 days prior to the scheduled event in the format of Last nam, First name. Include the requested date of access and reason for request (ex: attend a conference), POC and phone number. Prior to entry, all guests will be required to submit the base access form at the Pass and ID office at Gate 1 for a background check and should come prepared with proper photo identification. For any further questions concerning base access please contact their office at (301) 295-4578.

Can I have the event catered?

While the NICoE does not coordinate catering requests, there are catering and food options available to guests on the Walter Reed Bethesda campus. Food is permitted inside the spaces.  

  • Daily Grind a subsidiary of Warrior Cafe, located in the lobby of the NICoE building, offers coffee, sandwiches, soups, sweets and snacks. The full catering menu, prices and online ordering form are available at or by calling 1-800-765-4227

  • Navy Exchange (NEX) food court, located behind the NICoE, offers Panda Express, America's Taco Shop and Subway.  Catering unavailable. 

  • USUHS Café, located on the WRNMMC campus in building 70B offers a full menu. For prices and ordering information please contact Katherine Troutman at (301)493-9775

  • William III, located on the WRNMMC campus in building 10 offers a continental breakfast, sandwiches, soups, beverages and snacks. The full catering menu, prices and online ordering form are available at